Refund Policy

At Rushr (“Rushr”, “we”, “our”, or “us”), customer satisfaction is important to us. This Refund Policy outlines the terms and conditions under which refunds may be requested for services purchased through https://rushr.in/.

1. Eligibility for Refunds

Customers may request a refund within 7 calendar days from the date of purchase or payment, subject to the conditions outlined in this policy.

To be eligible for a refund:

The refund request must be submitted within 7 days of the original purchase date.
Proof of purchase must be provided.
The service must not have been fully completed, delivered, or substantially utilized.

2. Non-Refundable Situations

Refunds may not be granted in the following circumstances:

Services that have already been fully delivered or completed.
Customized or personalized services that have been specifically created for the customer.
Requests submitted after the 7-day refund period.
Cases involving misuse, abuse, or violation of our Terms and Conditions.
Any third-party fees, government charges, or taxes that are non-recoverable.

3. How to Request a Refund

To request a refund, please contact our support team with the following information:

Full Name
Order/Transaction ID
Registered Email Address
Reason for Refund Request

You may contact us at:

Email: support@rushr.in

We will review your request and respond within a reasonable timeframe.

4. Refund Processing

Once your refund request is approved:

Refunds will be processed to the original payment method used during purchase.
Refunds may take 5–10 business days to reflect in your account, depending on your bank, payment gateway, or card issuer.
We are not responsible for delays caused by financial institutions or payment processors.

5. Partial Refunds

In certain cases where a service has been partially delivered or utilized, Rushr reserves the right to issue a partial refund based on the work completed and expenses incurred.

6. Cancellation of Services

Customers may request cancellation of services before work has commenced. If cancellation is approved within the 7-day refund period, a refund may be issued in accordance with this policy.